Capsule

 

“More I love you. Less next please.”

Founded:2016, in New York, USA

Category: Health

Primary office: New York, USA

Core technical team: New York, USA

Status: Private

Employees: 251-500

Amount raised: $570million (6 rounds – 2021)

OVERVIEW

  • An online pharmacy with a smart and safe fulfillment process by coordinating with the doctor and the insurance on behalf of the patient.
  • Provides user a same day free delivery of prescription and coordinates with doctors to text patients when it is time for refill.

PERFORMANCE METRICS

  • Revenue: 100-500 million
  • Valuation: $ 1 billion (2021)

ACHIEVEMENTS

  • Raised $300 Million in new capital funding (2021)
  • Expanded its activity in Minneapolis, Boston and Chicago (2020)
  • Doubled its workforce with by hiring 400 new employees (2020)
  • $100 million in revenue in 2019

Market Offers

  • Online pharmacy services
  • Smart prescription refills: coordinates refills with doctors, copays and with insurance company.
  • Free delivery of medications
  • Telemedicine and mental-health services

Channels

  • User-friendly online and mobile App in app Store(iOS)
  • Market via social media sites, LinkedIn, Facebook, and Twitter.
  • Network of Physicians

Competencies

  • Same-day delivery of prescription drugs to local patients via an online app
  • Tech enabled pharmacy services
  • Uses a technology that handles routine pharmacy tasks like data entry by helping in-house capsule pharmacists to focus on customers.
  • Holistic pharmacy model that meets customers’ demand.
  • Capsule has built a brand and experience that consumers love and trust with more than 5,000 perfect App Store reviews.

Resources

Assets

  • Predictive inventory tools to ensure that medications are in stock

Processes

  • Online & Mobile enabled app
  • Faster, Smarter, Kinder, Better

Priorities

  • Put the customers first and improve user experience.
  • Expand markets and invest in technology.
  • Expand customer base: Reach 100 million people by the end of 2021.
  • Become a “one-stop-shop” platform for digital healthcare that enables customers to address all the needs that they have in their healthcare