Ginger – Global SERS

“One mobile app for all life’s challenges”

Founded:2011, San Francisco, California, USA

Category: Health

Primary office: San Francisco, USA

Core technical team: San Francisco, USA

Status: Private

Employees: 251-500

Amount raised: $220.7 million (10 rounds – 2021)

OVERVIEW

On-demand mental health support
Instant access to mental healthcare for million people and employees across the globe.
Therapy and psychiatry services are available to customers in US only

PERFORMANCE METRICS

ACHIEVEMENTS

Raised $ 100 million in funding (2021)
Joined the Cigna network of providers to offer on-demand healthcare services to 14 Cigna behavioral healthcare customers (2021) Added 300 new clients in 2020.
Tripled its revenue and headcount (2020)
Acquired Livebetter, fellow digital mental-wellness company (2020)
Recognized by The World Economic Forum as a Technology Pioneer
Acquired Pipette, mobile health startup (2012)

7/24/365 days per year, access to on demand personalized mental healthcare services.
Ginger for Business: Mental healthcare services to employees of different companies around the world
Access to behavioral healthcare coaching, accessibility to licensed therapists and psychiatrists, meditation, relationships advice, self-improvement coaching etc.
Self-care content library

User-friendly online and mobile Apps (IOS & Android)
Market via social media sites, including Medium, LinkedIn, Twitter, Instagram, Facebook.
Employers, health plans, partner networks

A new business model integrates internet, virtual platform and mental healthcare services.
Use data science and virtual delivery to provide immediate mental health support to anyone at anytime.
Use big data, and information technology to provide insights regarding the employees and CEOs perspective on mental health.

Assets

Reached a strategic partnership with Cigna network which gave access to a market of 14 million customers nationwide.
Virtual platform is supported by proprietary technology that’s built on the world’s largest mental health data set.
A team of certified therapists, coaches and psychiatrists that enables customers to get the appropriate level of care
Virtual mental health tools

Processes

Priorities

Improve patients experience without undermining care navigation.
Collaborate with government payers and non-profits to reach to new patients that otherwise would not be able to access its services.
Expand partnerships with health companies whose offices extend overseas